PSYCHOLOGY IN ACTION – DISREPSECT OF HUMAN BEINGS EVEN ON THE PART OF A COUNCIL PERSON’S ASSISTANT

A few days ago I wrote a letter to my local representative Diana Reyna, in regrds to my pending immigration status. This was an attempt on my part to take action to improve my condition. Having had a previous bad experience with the mailing service, I decided to ascertain the fact that the representative had gotten my letter.
“Yes, I have sent Diana Reyna a letter, and would like to ad some contact information.” (It was too embarssing to say my landlord and his mafia steals my mail)
The assistant wanted to know what was in the letter. Naturally, I hesitated to tell this stranger so much of my personal life. I wanted the things to take their course but the representative was insistent:
“You could tell me what’s in the letter because I will hear about it anyway.”
Ok, so I understand this is an assistant to Diana Reyna. Mr. Louis Espinoza wants me to convey him what I wrote in my letter to Diana Reyna. Regardless of the fact he will read the letter, he should, perhaps, still go through a procedure and read the letter. And uphold some common decency. I have chosen to write a letter instead of calling and talking. I would not be as good in talking as I was in writing, I was not able to present the facts and I was not able to recall all of them. So, this forcing me to relate the facts to him right there and then, was one wrong.
What else has gone wrong in my conversation with Mr. Espinoza? Mr. Espinoza has repeatedly interrupted me during the story he has forced out of me, and without any regard to my train of thought or way of conveying things, he interjected numerous times to ask me related (and unrelated) questions. These questions were not simple informational questions, many were psychological questions designed to "probe" me (for what fuckign purpose, was I interviewing for a position of governmental intelligence, was I, and I was even notified? Damn), and by the end of our conversation Mr. Espinoza has established an intolerable and annoyingly haughty tone of superiority, using the address of “Ma’m” as a weapon to slash through my thoughts, tone and speech, to interrupt the answers to the very questions he has asked, to ask me another yet question that was full of personal remarks and tone of familiarity. At some point Mr. Espinoza has remarked that it was hard to hear me on the phone and instead of letting me figure out what I should do, he went as far and as personal as to suggest where I should go (to the other part of the room), and what I should do (stand next to the window). Thank you, Mr. Espinoza, for conveying to me the information from department of the obvious. Without your gracious help I would not figure that one out. Thank you. Guess what, Mr Espinoza: I have two (2)roommates whom I do not want to involve into my personal life and have them hear my conversation with you. Do you understand that? On top of that rudeness, you have allowed yourself to question me if I have done that. Have I done that? Say what?!You now put me into a very uncomfortable position. Either I will have to lie to you, if I did not go into the other part of the room, or if I will not want to lie, I will have to reveal a part of my personal life that you are really not entitled to. Why and by what right do you put a stranger before a horrific choice of a lie or revealing of personal information? Do you have any consideration and understanding of people for whom you work? For people in general? Where is your tact, Mr. Espinoza? Where is your diplomacy, Mr. Espinoza? Where is your decency and common sense, Mr. Espinoza?
Furthermore, Mr. Espinoza took great pleasure in hearing my tired from not sleeping, over studying, over working and poor nutrition, frozen from sleeping on the floor, voice- it was shaking, stumbling and hoarse. It was obvious he attributed that to his "power" and toyed with me furthermore. How sick.
After having hung up, I realized that my letter may not see the light of the day in the hands of Ms.Diana Reyna. So, I called Mr.Espinoza back and asked him: “Tell me, Mr. Espinoza, does Diana Reyna see letters or is it you, her assistants that read them and decide on them?” “Why do you want to know?” asked Mr. Espinoza rather cautiously. After having survived the shock of his question, I responded: just curious. But I have forgotten that Mr. Espinoza was not a subtle man and would not get a hint to save his life. “What does that mean “curious”?” inquired Mr. Espinoza peevishly. I could tell by his voice he has prepared for a fight. For his life...
“This means that I am curious” I responded in tone. However, Mr. Espinoza was persistent. “Does that mean you want to know?” asked Mr. Espinoza encouragingly, truly undeterred by my wondering silence. After having survived the shell shock, I kind of figured that this here, this person, this was really him. Desperate not to make a crude joke, I decided to play a dumb Russian immigrant and explained that I did not understand. "Your English too fast and too good, Mr. Espinoza" I kissed some major ass. "Me not fully Englisha, no understad...sorry..English hard.." I sexy drew out the last word. “Your English is fine” said Mr. Espinoza a little hurt. Was I getting through?! This was the last thing I wanted to do, to hurt another human being. So, I quickly added: “Sorry, your question does not make any sense” I said boldly, and giggled, for safety. Mr. Espinoza bought in and started explaining at length how in English language “when you saying that you are just curious, this means you want to know." Mr. Espinoza, thank you. No, really. Thank you. I did not know that. Mr. Espinoza returned to the “curious” point about 5 more times during the following conversation but having received my stoic silence coupled with some stupid incoherent giggles, finally gave up. Throughout our conversations he persisted in calling me by my first name though I made a numerous point of being addressed as Ms. Zakharov. Eventually, we warmly said good bye and I hung up. Unable to resist the temptation a half an hour later, I placed one last call.
“Yes, this is Dana Zakharov, am I speaking with Mr. Espinoza”? I inquired in my sexy low voice, politely. Mr. Espinoza melted. “Yes, it is.” “Well, Mr. Espinoza, I have called to explain to you the answer to your question.” Mr. Espinoza pretended he did not know what I was talking about: what are you talking about?
“I have mentioned being “curious” and you have responded in surprise. Well, I would like to rectify the situation by explaining to you what I meant.” Mr. Louis Espinoza seemed to catch his breath. “Oh, really?” “Yes, Mr. Espinoza, really. After the way you’ve been helpful to me, I think you deserve the same. Well, Mr. Espinoza, here it is. I have spoken to my friend and he has explained to me what I meant. He knows me for a long time and understands how we think. He said that I should tell you that I would like to know how the Democratic process works.” Mr. Espinoza told me that Democracy had nothing to do with council person’s office. “Are you not part of a greater Representational Democracy of the United States of America?” I’ve inquired. Mr. Espinoza was forced to agree that yes, this was the case. “And as so, you represent the people at a local level. And I wanted to experience the Democratic process as it happens on every day level, so here I am – I wrote a letter to a representative and spoke to her assistant. I also wanted to know how her assistants came into the picture and what they had to do with anything. What is the relationship and a connection between the assistants and the representative.” Mr. Espinoza explained to me that the assistants open Ms. Reyna’s mail and if they feel that the letter deserves her attention, they pass it on to her. Great. My life was in the hands of assistants who acted on feeling which in turn was based on God knows how a dubious a criteria. Mr. Espinoza still did not understand what Democratic process had to do with his job. “It has to do with electing the officials and putting them into the office” he contemplated out loud, stating that as a reproach to me, for suspecting him of anything as low as Democratic process. I responded to him that in a state of the Democracy even walking down the street and buying things in the store were governed by a Democratic process. “Different definitions,” audibly shrugged Mr. Espinoza with the concept of democracy, as he announced that he he "had to go".
Sure different definitions, Mr. Espinoza, only these “definitions” command reality.
And here is one real life example of psychology having gone awry. At all levels people forget their jobs and positions and employ psychology as a means to violate boundaries of decency, humanity and even duty. What is wrong with hopping over the fences of politeness, decency, common sense, respect? Well, if the phraze is not self-defining, and I am sure many of you struggle with understanding the meaning, I will explain. The wrong is the dehumanization and the depersonalization that occurs as a result and that had to occur in order for a person to even bring him or herself to as far as to hop over. In this particular case, a person calling the representative is by no means your friend or your lover, this person is your customer. You, in turn, are fulfilling your job and have no connection to anything with me or in my life otherwise. Why would someone who is in a position to work for someone who is in a position to represent the people would humiliate constituents and mind their business? Unfortunately, I can pretty surely state that Mr. Espinoza himself has become a victim, a victim of psychology and fragmented mind state. Since psychology has an explanation for everything, it is a legitamized abuse system and a system to excuse all and any crimes. With existence of psychology, there is simply no more room for democracy, respect and individuality. All of that has been swept away by a familiarity promoted by toothy and grinning Asian female who spreads while using the work of the Great Founding Mothers who opposed the spreading, together with self aggrandizing and chaos oriented unscrupulous individuals who now preside in most of the offices, instead of Democratic representative of the people.